Claims

Claims

Fresh Outlooks for Claims

Workers’ compensation claims should be handled by workers’ compensation claims specialists. Employers need to know they can rely on their claims representative to help them protect their employees and keep claims costs low. Our industry-leading, proven claim management strategies are designed to do just that.

How We Help Employers:

  • Provide superior claims service and management
  • Deliver individual attention, flexibility and efficiency
  • Focus on early intervention, proactive disability management and Return-to-Work
  • Provide dedicated service teams to clients
  • Provide monthly reporting packages
  • Close claims quickly

Claims Process

Our experienced professionals promptly administer all facets of a workers’ compensation claim – from the filing of the initial report to a timely final resolution. After a claim is reported, we aggressively manage that claim toward a cost-effective and fair conclusion through:

  • Online filing with ISO Claim Search®, which identifies prior claims and potential fraud
  • 24-hour, three-point contact with the employer, the injured employee and the treating physician, to document all facts related to the injury
  • Determination of compensability and development of a documented comprehensive, time-sensitive plan of action for resolution
  • Determination of subrogation potential, including aggressive pursuit of recovery, wherever possible
  • Investigation and prosecution of fraudulent claims